Privacy Policy
A legal disclaimer
Legal Disclaimer
​
Effective Date: 22/07/25
The information provided on this website is for general informational purposes only and is not intended as legal, professional, or expert advice. By using this site, you agree to the following terms:
1. No Guarantees or Warranties
While The Botanical Memoir strives to provide high-quality preservation services, we do not guarantee that the appearance, colour, or shape of preserved flowers will remain exactly as they were at the time of collection. Natural materials react differently during the preservation process and over time.
​
2. Variations in Outcomes
All flower preservation results are subject to natural variation. Factors such as flower condition at the time of collection, transport method, and seasonal changes can affect the final result. Customers acknowledge that artistic interpretation is a key component of our preservation process.
​
3. Limitation of Liability
To the fullest extent permitted by law, The Botanical Memoir shall not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or your use of this website. We are not responsible for delays or damages caused by courier services, incorrect customer details, or handling of finished pieces after delivery.
​
4. External Links
This website may contain links to third-party sites for your convenience. We do not control or endorse these websites and are not responsible for their content or privacy practices.
​
5. Intellectual Property
All text, logos, designs, images, and content on this website are the property of The Botanical Memoir and may not be copied, reused, or reproduced without written permission.
​
6. Changes to This Disclaimer
We reserve the right to update or modify this disclaimer at any time without prior notice. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns, please contact:
enquiries@thebotanicalmemoir.com.au
Mobile: 0406541756
Privacy Policy
Effective Date: 22/07/25
Welcome to The Botanical Memoir. We are committed to protecting your privacy and handling your personal information with care.
​
1. Who We Are
The Botanical Memoir is an Australian-based flower preservation service, specialising in preserving wedding and event florals into timeless, personalised keepsakes.
2. What Information We Collect
We collect personal information that you provide, such as:
-
Full name
-
Email address
-
Phone number
-
Postal/delivery address
-
Wedding or event details (e.g. date, pick-up location)
-
Your preferences for preservation style
-
Deposit and payment details (via secure third-party providers)
We may also collect technical data when you visit our site, including cookies, IP address, browser type, and site usage.
​
3. How We Use Your Information
We use your information to:
-
Process and manage bookings
-
Communicate with you about your order
-
Fulfil flower pick-up/delivery and preservation services
-
Securely process payments and deposits
-
Improve your experience on our website
-
Send occasional updates or special offers (you can unsubscribe anytime)
-
​
4. How We Share Your Information
We do not sell your data. We may share information with:
-
Secure payment platforms (e.g. Stripe, PayPal)
-
Courier or delivery services
-
Trusted service providers assisting with our website or business operations
-
All third parties are required to protect your information.
5. How We Protect Your Information
We take reasonable steps to keep your information safe from loss, misuse, or unauthorised access. Payments are processed securely through encrypted systems.
6. Your Rights
You may:
-
Request access to your personal data
-
Ask us to correct any errors
-
Withdraw from marketing communications at any time
To make a request, contact us at:
enquiries@thebotanicalmemoir.com.au
Mobile: 0406541756
​
7. Cookies
Our site uses cookies to improve your experience. You can manage cookies in your browser settings.
​
8. Third-Party Links
Our website may link to other websites. We are not responsible for their content or privacy practices.
​
9. Policy Updates
We may update this policy occasionally. Changes will be posted here with a revised effective date.
​
Contact Us
If you have questions about our privacy practices:
The Botanical Memoir
[enquiries@thebotanicalmemoir.com.au]
Mobile: 0406541756